FAQ – RP Marter

1. How do I place an order?

You can browse our website rpmaster.com, choose the products, add them to the cart, and complete the purchase by following the on-screen instructions.

2. What payment methods do you accept?

We accept credit cards, debit cards, bank slips (boleto), and other payment methods available at checkout.

3. What is the delivery time?

Delivery time varies depending on the region and the shipping option chosen, usually between [X to Y] business days. Please check our Shipping Policy for more details.

4. Can I return or exchange a product?

Yes! Please refer to our Returns & Exchanges Policy for all conditions and procedures.

5. How can I track my order?

After shipping, you will receive a tracking number by email to monitor your order.

6. What should I do if the product arrives defective?

Contact us immediately at contact@rpmaster.com so we can assist you with the exchange or return.

7. Do you ship nationwide?

Yes, we deliver throughout the entire country.

8. Can I cancel my order?

Cancellations can be requested before the product is shipped. Contact us at contact@rpmaster.com to check availability.